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Allocations/Rostering Coordinator

Our client is one of Australia's leading In-home Care providers. For over 20 years they have been delivering exceptional service to people in the community. They offer tailored homecare and disability support solutions, with the vision to always exceed their client's expectations


I am seeking an Allocations/Rostering Coordinator to start immediately, for a 12-week temporary assignment 9am-5pm, Monday to Friday in Neutral Bay (could extend to 6 months). The primary objective of this role is to roster and coordinate a team of care workers for clients, living in their homes, in the aged and disability sectors. You will be well supported and trained on this organizations processes and inhouse IT system - Procura. When you feel comfortable in the role you can then work from home 2-3 days per week.

Duties for the role include:
* Receiving inbound and making outbound calls to clients
* Build strong working relationships with your clients
* Ability to understand a clients need quickly and thoroughly
* Managing and coordinating the care workers roster via Procura
* Following up new client referrals
* General administration


What you need:
* Minimum 1 year experience coordinating services in aged care or disability
* Love to provide exception customer service
* Experience in community care/home-based services
* Ability to prioritize and meet deadlines
* Good working knowledge of Microsoft Office
* The ability to solve problems and manage conflict resolution
* Experienced in managing a roster


WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.


Please be aware that proof of COVID-19 vaccination may apply in accordance with Public Health Orders, State Health Directions and/or site-specific Health and Safety requirements.


How to apply:
Click onto the apply button or if you would more information please call Francine, BRC Recruitment 02 8604 3956





Job title: Allocations/Rostering Coordinator
Contract type: Contract
Location: Regional NSW - Gosford & Central Coast, Regional NSW - Richmond & Hawkesbury, Regional New South Wales, Sydney - Ryde & Macquarie Park, Sydney - Southern Suburbs & Sutherland Shire, Sydney - South West & M5 Corridor, Sydney - Parramatta & Western Suburbs, Sydney - North West & Hills District, Sydney - North Shore & Northern Beaches, Sydney - CBD, Inner West & Eastern Suburbs, Sydney, Australia
Industry: Healthcare and Medical
Salary: Negotiable
Job start date: ASAP
Job duration: 3-6 months
Job expiry: 2022-05-29
Reference: 7455J202223353_1651200005
Contact name: BRC Recruitment
Contact email: Francine.Clair@brcrecruitment.com.au

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